Frequently Asked Questions

Everything you need to know about your QVR Hair experience.

What is the quality of QVR Hair extensions and wigs?

We specialize in 100% virgin human hair. Our products are ethically sourced, tangle-free, and can be dyed or heat-styled just like your natural hair.

How long does shipping take?

Orders are typically processed within 24-48 hours. Standard shipping takes 3-5 business days domestically, while international shipping may take 7-14 business days.

Can I return or exchange my order?

Yes, we offer a 30-day return policy. Items must be in their original, unused condition with all packaging and tags intact due to hygiene regulations.

How do I care for my hair to ensure longevity?

We recommend using sulfate-free shampoos and deep conditioning weekly. Minimize high heat exposure and always detangle gently from ends to roots.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible buy-now-pay-later options like Klarna and Afterpay.

How can I track my package?

Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.